Privacy Policy

Last Updated: February 1, 2026

1. Introduction

Premier Mobile Detailing Pros ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at www.premiermobiledetailingpros.com, contact us by phone, email, or text message, or use any of our mobile auto detailing services in the Houston, TX metropolitan area.

By accessing our website, submitting a contact form, calling or texting our business phone number, or engaging our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

Fill out a contact form or request a quote on our website
Call or text our business phone number at (936) 397-9255
Send us an email at info@premiermobiledetailingpros.com
Schedule a detailing appointment
Subscribe to our newsletter or marketing communications
Leave a review or testimonial
Interact with us on social media platforms

The personal information we may collect includes:

Full name
Phone number
Email address
Service address or location for mobile detailing
Vehicle information (make, model, year, color, condition)
Service preferences and history
Payment information (processed securely through third-party payment processors)
Any additional information you choose to provide in messages or forms

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

IP address and approximate geographic location
Browser type and version
Operating system
Device type (desktop, mobile, tablet)
Pages visited, time spent on each page, and navigation paths
Referring website or source (how you found us)
Date and time of your visit
Click-through data and interaction patterns

This information is collected through cookies, web beacons, analytics tools, and similar tracking technologies as described in Section 6 of this policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: To schedule appointments, perform mobile auto detailing services, and manage your account
Communication: To respond to your inquiries, send appointment confirmations and reminders, and provide customer support
Estimates and Quotes: To prepare accurate service estimates based on your vehicle information and requested services
Payment Processing: To process payments for services rendered through our secure third-party payment processors
Marketing: To send promotional offers, discounts, seasonal specials, and service recommendations (with your consent)
Website Improvement: To analyze usage patterns, improve our website functionality, and enhance user experience
Business Operations: To manage our business operations, including scheduling, routing, and service optimization
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Safety and Security: To protect against fraud, unauthorized transactions, and other illegal activities

4. SMS/Text Messaging

Premier Mobile Detailing Pros offers SMS/text messaging communication for appointment scheduling, confirmations, reminders, and customer support. This section outlines our practices regarding text message communications in compliance with 10DLC (10-Digit Long Code) messaging regulations.

4.1 Consent

By texting our business phone number, you consent to receive SMS messages related to your inquiry. You may also opt in to receive text messages by providing your phone number on our website contact form, during a phone call, or through other interactions where you expressly agree to receive SMS communications from us.

4.2 Message Frequency and Content

Message frequency varies. Messages may include:

Appointment confirmations and reminders
Service status updates
Responses to your inquiries
Follow-up communications regarding completed services
Promotional offers and seasonal specials (only with your express marketing consent)

4.3 Opt-Out

Reply STOP to opt out at any time. After you send the STOP message, you will receive a one-time confirmation message that you have been unsubscribed. You will no longer receive SMS messages from us unless you re-subscribe. If you wish to re-subscribe, simply text us again or contact us through any other communication channel.

4.4 Help

Reply HELP for help. You may also contact us directly at (936) 397-9255 or info@premiermobiledetailingpros.com for assistance with text messaging.

4.5 Rates and Fees

Message and data rates may apply. Carrier messaging fees may apply. Premier Mobile Detailing Pros does not charge for SMS messages, but your mobile carrier's standard messaging rates will apply. Please contact your wireless carrier for details about your messaging plan.

4.6 Supported Carriers

Our SMS service is compatible with most major wireless carriers. However, not all carriers may be supported, and delivery of messages is subject to effective transmission by your carrier.

4.7 SMS Data Privacy

We will not share your phone number or SMS opt-in data with any third parties for marketing purposes. Your phone number and messaging consent information will only be used for the purposes described in this Privacy Policy.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, sending communications, or conducting business operations. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Analytics Partners: We use analytics tools such as Google Analytics to understand website traffic and usage patterns. These tools may collect anonymized or aggregated data about your browsing behavior.
Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
With Your Consent: We may share your information for any other purpose with your express consent.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our site. Types of cookies we may use include:

Essential Cookies: Necessary for the website to function properly, including maintaining session state and security features.
Analytics Cookies: Help us understand how visitors use our website by collecting anonymous usage data, including Google Analytics cookies.
Functionality Cookies: Remember your preferences and settings to provide a personalized experience on return visits.
Marketing Cookies: Used to track visitors across websites and display relevant advertisements. These may be placed by third-party advertising partners.

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when a cookie is being placed. Please note that disabling cookies may affect the functionality of certain features on our website.

7. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated or controlled by Premier Mobile Detailing Pros. This Privacy Policy does not apply to third-party sites. We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the content, privacy practices, or policies of any third-party websites, services, or applications.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data transmitted through our website
Secure storage of personal information with access controls
Regular security assessments and updates
Limited access to personal information on a need-to-know basis
Secure third-party payment processing (we do not store credit card information on our servers)

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your data, but we are committed to maintaining the highest practical standards of data protection.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

For the duration of our business relationship with you
To provide ongoing customer support and service history
To comply with applicable legal, tax, and regulatory requirements
To resolve disputes and enforce our agreements

When personal information is no longer needed for these purposes, we will securely delete or anonymize it. If you request deletion of your personal information, we will process your request in accordance with applicable law, though certain information may need to be retained for legal or legitimate business purposes.

10. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

Access: The right to request a copy of the personal information we hold about you
Correction: The right to request correction of inaccurate or incomplete personal information
Deletion: The right to request deletion of your personal information, subject to certain exceptions
Opt-Out: The right to opt out of receiving marketing communications at any time
Portability: The right to request your data in a structured, commonly used, machine-readable format
Restriction: The right to request restriction of processing of your personal information in certain circumstances

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within 30 days or as required by applicable law.

11. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take immediate steps to delete that information from our records. If you believe we have inadvertently collected information from a child under 16, please contact us immediately at info@premiermobiledetailingpros.com.

12. California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include:

Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which information is collected, the business purpose for collecting the information, and the categories of third parties with whom we share the information.
Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions provided by law.
Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information. Please note that Premier Mobile Detailing Pros does not sell your personal information to third parties.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not deny you services, charge you different prices, or provide a different level or quality of service because you exercised your privacy rights.

To submit a CCPA request, please contact us at info@premiermobiledetailingpros.com or call us at (936) 397-9255. We will verify your identity before processing your request and respond within 45 days as required by law.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Business Name: Premier Mobile Detailing Pros
Phone: (936) 397-9255
Email: info@premiermobiledetailingpros.com
Website: www.premiermobiledetailingpros.com

We are a mobile auto detailing business serving the Houston, TX metropolitan area. We do not maintain a public walk-in location.